Are there any advantages being on this scheme?

With a notebook, you will not have to queue for PCs in the computer labs and you can surf and access Internet resources at any time and any place using the wireless hotspots located all over the campus. Since the notebook belongs to you, you can use it as an education, communication and entertainment tool.

Eventually, more and more study materials will be made online and it will become essential that you have immediate access to a computer to access your courses, tutorials and assignments electronically.

What happens if I already have a notebook or intend to purchase my own?

You can still participate in this project.

What about the desktop PCs in the student computer labs?

The student computer labs will still remain. However, if you own a notebook, you will not have to queue for PCs and will have the flexibility to install your own software, surf the Internet, etc.

I have a desktop PC at home. Do I have to participate?

We strongly recommend that you seriously consider getting a notebook for use on campus to access the learning materials.

NYP NOTEBOOK OWNERSHIP

Why notebooks?

• Today's notebook computers are as powerful as their desktop counterparts.  

• They are comparable in weight and size to many of the textbooks students carry.  

• They offer colour, sound and large storage capacity (80 GB or more).  

• Most are equipped with DVD-RW drives.  

• With portability, students can have 24-hour access to the campus wireless network.

What notebooks do I have to purchase?

You have a choice. You can either purchase the notebook from the

• selected NYP appointed vendors OR

• purchase the notebook from other vendors that you know.

Please go to http://www.nyp.edu.sg/is/NBModel/index.htm to view the available notebook models and prices from the NYP appointed vendors.

What minimum technical features should the notebook computer have?

In general, your notebook should be running Windows Vista. The notebooks that are sold in the tender for academic year 2009 comes with Windows Vista. You should have sufficient memory to run Microsoft Vista and Office 2007.

What minimum technical features will those notebooks offered by selected NYP appointed vendors have?

Please go to http://www.nyp.edu.sg/is/NBModel/index.htm to view the technical features

What advantage is there if I purchase from the selected NYP appointed vendors?

Purchasing from the NYP notebook tender guarantees the following:

• Tested to work with NYP network resources and teaching software.  
• Very good price-performance for the features offered.  
• Reputable vendor.  
• School IT Support Staff to help you in case of problems.  
• Some vendors offer off campus pick-up points in servicing notebooks that encounter problems.  
• Financing schemes to help you pay for the notebook from the vendor.  
• Interest-free loans from NYP.  
• Participate in an exciting and innovative project that will make you an IT wizard.
   

 So, what are you waiting for!

What peripheral(s) will be provided if I purchase from the selected NYP-appointed vendors?

Almost everything you need comes in the bundle.

For information on details, please go to http://www.nyp.edu.sg/is/NBModel/index.htm to view the technical features

What peripherals can I purchase on my own?

You are free to purchase any additional peripherals and upgrade the notebook. It belongs to you.

SOFTWARE

What software comes with the notebooks offered by NYP appointed vendors?

• Software and utilities from the notebook vendor
   
• Symantec Norton Anti-Virus
   
• Other school-related teaching software (if applicable)
   
• Windows Vista Home Premium OS
   
• Microsoft Office 2007: Excel, Word, PowerPoint, Access

If I have my own notebook, will I get the same software?

No. Only Microsoft Office 2007, Symantec Norton Anti-Virus and other school related teaching software (if applicable) will be provided.

Where can I get these software?

From the relevant school that you are enrolling with.

Can I install my own licensed software?

Yes, it is your own notebook.

Can I play games on my notebook?

Yes, it is your own notebook.

 How do I get a notebook license key for an expiring VISTA?

The notebook license key is applicable for SIT, SEG(E) and SEG(M) students only.  Click on the following URL to learn how to obtain a key.

What about software upgrades and new versions after I have purchased my notebook?

All notebooks under the notebook scheme come with Microsoft Office 2007.

For those who bought the notebooks, the license for use of the software provided by NYP, such as MS Office Suite, etc. is for three years and ownership is with NYP. Within these 3 years, you will be eligible for the upgrades.

However, when you withdraw or graduate from NYP, you have to remove all licensed software which NYP has provided for your use.

SERVICE and SUPPORT

I purchased the notebook from the selected NYP appointed vendors and it is not working.

A comprehensive support infrastructure has been set up to assist students in the use of their notebook computers in the campus environment.

Students can approach the relevant School IT Support Staff and the Vendor Service Centres. At the Vendor Service Centres, the vendors will fix your notebook. But do backup your data regularly.

Please refer to the tables at the end of the page for contacts on notebook hardware-related and software-related issues.

 Will I get support and service from NYP if I have my own notebook or purchased it from another vendor?

No hardware service will be given. You need to go back to your own vendor service centre.

However, the School's IT Support Staff will try to help you if you have a software problem. Priority, however,  will be given to notebooks purchased from the NYP notebook tender.

What sort of hardware service is covered?

If your hard disk is corrupted, no data recovery is provided. (Do backup your data.)

Will the notebook warranty cover me after I graduate?

After you graduate, you can bring it to the respective vendor service centre.

My notebook is corrupted, what should I do?

There are 2 ways to resolve this problem ( only apply to notebooks purchased from NYP notebook tender ) :

Either

• Approach your respective School helpdesk (if available) for assistance.

OR

• Contact the respective vendors whom you have purchased the notebook to re-clone the machine.
  Do note that the 1st re-clone is free but there will be charges for subsequent re-clones.
  Also take note that a re-clone would mean a reformat of your hard disk, so do remember to make a backup of your files before sending for a re-clone. 
  Charges (before GST) for the re-clone by the various vendors are as follows:

Acer - $50
AsiaPac Distribution Pte Ltd - $50
Sapura (MacBook) - $150

COST and PAYMENT SCHEMES

What is the cost of the notebooks offered by selected NYP-selected vendors?

Please see http://www.nyp.edu.sg/is/NBModel/index.htm

How can I get help to pay for this notebook (payment schemes)?

In NYP, we encourage students to own Notebooks to experience the Advanced Learning System using our campus-wide wireless Network. 

Please approach selected NYP appointed vendors for their hire purchase schemes.

Will my tuition fees be increased because of the NYP Notebook Ownership Scheme?

No.

Do I have to take up insurance?

You are strongly encouraged to take up insurance for the notebook against fire, theft and accidental damage.

You can find information on insurance companies that will insure your notebook on http://www.ins-solutions.com.sg

Why the need for notebook insurance?

Should you lose or damage your notebook:

• Replacing your lost notebook is a burden to you and your parents.
   
• Ultimately you are paying a notebook for the price of two.
   
• NYP will not extend a 2nd loan to you for the purchase of another notebook.
   
• Isn't it inconvenient for you to complete your assignment?

How can the notebook insurance benefit me?

The insurance company will indemnify all losses or damages to the Notebook in accordance to the terms, limits and conditions of the policy.

I am interested to purchase a notebook, how can I go about to order one?

·         Check if you are eligible and decide if you would like to apply for the Notebook Computer Loan Scheme offered by NYP
(available only to new Year One students for the Academic Year 2009/2010).
 

·         If you wish to apply for the NYP Notebook Computer Loan (available only to new Year One students for the Academic Year 2009/2010)
**Loan Eligibility and Terms & Conditions apply**      

• Login to myNYP Portal with Admission No. and Pin

• Click on the "Notebook Computer Loan Application"

• Click on the "Online Application Form"

• Follow the instructions to complete the Online Application Form

·         If you wish to purchase the notebook without assistance from the NYP Notebook Computer Loan Scheme, you may choose to buy directly from the selected NYP appointed vendors or from outside sources (i.e. non NYP appointed vendors).
 

·         For hire purchase schemes from the selected NYP appointed vendors, please contact the respective NYP appointed vendors for more details. 
The contact numbers of the selected NYP appointed vendors can also be found under "Cost and Payment Schemes".

MISCELLANEOUS

What happens to my notebook if I do not graduate from NYP?

It belongs to you after you have made the relevant repayments to your loan/lease.