About the Course
One Diploma, Double Specialisation, Many Opportunities
Broaden your knowledge of business with this course. You will be equipped with a diverse range of skills to succeed in the business world as you pursue a dual specialisation in fields such as Customer Relationship & Service Management, Event Management, Human Resource Management, International Business, Retail Management and Supply Chain Management.
Apart from providing you with a strong foundation in fundamental business subjects, you will also be equipped with skills in important areas such as Business Analytics and Design Thinking, and learn how to become an effective people manager. Through classroom teaching, case studies, internships and projects, you will be empowered to thrive in the modern world of business and succeed in your career.
What You'll Study
Gain knowledge and skills to plan, organise and implement effective CRM programmes that will help businesses increase their market share. You will also be trained to design and manage customer experience by applying insights from customer psychology and analyses of customers’ buying behaviours and preferences.
Get a good balance of core business and specialised e-commerce and retail modules and stay abreast in the evolving retail landscape. Learn technical concepts and technology applications, which will offer you diverse career options in retail buying, branding and marketing, as well as emerging areas in omnichannel and e-commerce.
Learn how to efficiently and effectively manage the processes involved in distributing goods and services, from order to delivery and from supplier to customer. This includes planning, implementing and controlling the operations of the supply chain to ensure cost-effectiveness and superior customer service.
Graduates with good academic achievements may be accepted for degree courses by local and reputable overseas universities, with some offering advanced standing of 1 to 1.5 years.
Our DBM alumni, Cheryl Lee, recently received the prestigious National Youth Achievement (NYAA) Gold Award for her outstanding contribution to the community. Cheryl has been volunteering with different organizations for different causes over the past few years. Her latest contribution was for the National Youth Envirolympics Challenge (NYEC) under the Ci Yuan Community Club, where she actively conducted outreach activities in schools and also approached organizations for sponsorships. She is amongst the 180 young achievers who received the prestigious gold award from President Halimah Yacob.
Well done Cheryl, we are so proud of you!
In June last year, our DBM(HRM) students had the opportunity to attend a workshop organised by professional networking giant, LinkedIn. During the session, they learnt more about the Linkedin Economic Graph as well as the Social Recruitment Ecosystem. Students also gained practical experience through hands-on practice in building their personal and corporate branding. They also got to apply what they had learnt in class about digital recruitment and talent metrics analysis through a case study.
An inaugural public seminar on “E-payment Solutions for the Retail Industry” was recently held in NYP. It was organised by SBM with the support of The Employment and Employability Institute (e2i Singapore). The speakers covered key trends in seamless shopping, data analytics and e-payment solutions. In addition, they addressed how these changes affect the career opportunities for our students in this digital era.