Interning at Disneyland
How about a job at the Happiest Place on Earth?
Fanny See was posted to Disneyland in Orlando, Florida from March 18 to September 7, 2017.
A lifelong Disney fan, the trip was a dream come true: “I got to see how the magic is made for thousands of visitors every day. It takes a lot of work and planning to make someone’s day, but it was awesome.”
She manned food and beverage stalls, attended to the never-ending lines, made sure her visitors were kept safe, and STILL had opportunities to create magical moments for her guests.
She remembers there was a surprise birthday celebration for a 7-year-old. Fanny blew up balloons and prepared a cupcake so that the little girl could blow out a candle. The child was so awestruck that she looked for her new friend every evening of her family’s stay at the Magical Kingdom. For this, Fanny was also recognised and rewarded by the company for going the extra mile.
Looking back, she says that the trip made her grow up. For instance, she found the confidence to put her foot down – courteously and effectively – with a patron who was ignoring the safety procedures.
Another plus? She learnt a new language! Spanish!
With 1 in 3 guests speaking Spanish, she quickly learnt with help from her colleagues and an iPhone app. Being able to communicate more effectively with her guests, which delighted them all the more, was very rewarding for Fanny.
“Being able to create magic for guests every day was very uplifting. Visitors were there to have a happy time, and my job was to make that happen for them. I learnt to work well with folks from various cultures and to multi-task effectively. “
She reckons the experience has put her in good stead to do well in the hospitality sector plus she had time off enough to do the touristy thing in Niagara Falls, Toronto and Washington DC.
“This entire internship has been simply amazing!”
Fanny Elias See Yan Ni
YEAR 3 STUDENT
DIPLOMA IN HOSPITALITY & TOURISM MANAGEMENT
SCHOOL OF BUSINESS MANAGEMENT