Emailing Made Easy
About this course
Course objectives
Learners will be able to:• Analyse communication objectives and stakeholders’ needs to determine appropriate email communication approaches to engage and respond to their audience • Plan and craft email content that convey key messages clearly, professionally and persuasively • Apply the right tone and etiquette to achieve constructive outcomes through making their emails more engaging, personalised, and relevant.
Course description
Email has become one of the most important forms of work communication in every company across every industry sector. The ability to write good emails is highly important and valuable for individuals who wish to create positive impressions at their current and future workplaces. By taking this course, learners will acquire a key skill that will help in their continual career-learning-planning. They will be able to communicate better and more effectively with the people they work with, by tailoring email communication approaches to stakeholders’ needs and decide on suitable methods to convey and exchange information.The email writing and communication skills that learners pick up in this course will also be transferable across different job roles and careers. This gives them a competitive edge when it comes to career changes and also boosts their confidence in executing their career-learning development journey.