Certified Digital & Productivity Consultant
About this course
Course objectives
On 4 June 2019, SIRS, Singapore Productivity Centre (SGPC), and Heartland Enterprises Centre Singapore (HECS) signed a Memorandum of Understanding (MOU), launching the Certified Digital & Productivity Consultant (CDPC) programme.The CDPC programme aims to upskill current SIRS digital consultants and SGPC consultants in digital and consultancy capabilities. Through this programme, consultants will be put through a four-month long training that comprises classroom lessons, capability-building projects, and on-the-job training in selected retail companies.Upon completion of the programme, CDPCs will work closely with merchant associations and heartland enterprises in increasing their online presence, selling effectively on local and overseas e-commerce marketplaces, and utilising big data to optimise their online and offline retail operations.ModulesCDPC participants will have to complete the following programmes to receive the joint certificate:SIRS' Omni-Commerce RetailSIRS' Digital Commerce VisualSGPC's Retail Digital Productivity Specialist Course
Course description
The CDPC programme will equip the consultant with literacy and skills in:Retail productivity for digital transformationAnalysing financial statements for productivity diagnosis and improvement in online and/or offline retail operationsThe latest cyber-security and digital marketing knowledge to manage visual marketing and retail store performanceManaging holistic digital commerce via real time big data analyticsManage cross-border e-commerce with access to e-marketplace platforms
Target audiences
This programme is suitable for industry practitioners who wish to upskill their capability for career growth, or who aspire to be retail industry consultants.