User Guide Software Liasion Officer Remote Access Policy User Guide User Guide Software Liasion Officer Remote Access Policy User Guide Important Note: Please ensure that you have an up-to-date anti-virus software with current DAT files (maximum 7 days old) for your client device e.g. notebook or other wireless device. Also ensure that it is fully patched, i.e. you have run the latest Windows Update and have installed all of the critical patches. Please read Nanyang Polytechnic's Remote Access Policy before accessing the SSL VPN. The policy can be found here. Welcome to NYP SSL VPN Configuration Guide We expect most staff to have an anti-virus software already installed in their home PCs. A copy of the Symantec Norton Anti-Virus can also be obtained from your school's Software Liaison Officer (SLO). SSL VPN supports the following access to Internet such as Fibre Broadband (e.g. Singnet, StarHub & M1 Broadband). Note: NYP SSL VPN is accessible only via NYP issued laptops with BIG-IP Client installed. Steps to get connected To connect to NYP SSL VPN, please follow these steps: Step 1: Make sure that you have Internet access from your PC/laptop. Step 2: Follow the configuration guide below to setup the connection to NYP SSL VPN: NYP SSL_VPN_Procedure Step 3: Once you have connection to NYP SSL VPN, you can access NYP's Intranet (e.g. Staffportal) and Outlook Web Access (OWA) as usual. To access Staff Portal, just open another browser and type in the url of Staff Portal (https://staff.nyp.edu.sg/sites/intranet/SitePages/Start.aspx). To access email, just launch your browser and type in the url of OWA (https://ihlmail.ihlcloud.sg). Software Liaison Officers School of Engineering - SEG Tay Huck Sun - 6550 0491 School of Information Technology - SIT/SIT(EI) Jayson Chong - 6550 1791 School of Interactive & Digital Media Ng How Seng - 6550 1849 School of Business Management Woon Hin Keng - 6550 1073 School of Chemical & Life Sciences Karen Koo - 6550 1554 School of Health & Social Sciences Rajale Abdul Raheman - 6550 1431 School of Design Tan Khee Soon - 6550 0671 Corporate Department Helena Chua - 6550 0281 Library David Yeo - 6550 0554 Remote Access Policy Purpose The purpose of this policy is to define standards for connecting to Nanyang Polytechnic's network from remote host. These standards are designed to minimize the potential exposure to Nanyang Polytechnic from damages which may result from unauthorized use of Nanyang Polytechnic’s resources. Scope This policy applies to all Nanyang Polytechnic staff connecting to campus network remotely for any purposes. Remote access implementations that are covered by this policy include, but are not limited to ADSL, cable, fiber broadband, wireless hotspots. etc. General It is the responsibility of Nanyang Polytechnic staff with remote access privileges to Nanyang Polytechnic's corporate network to ensure that their remote access connection is given the same consideration as the user's on-site connection to Nanyang Polytechnic. Nanyang Polytechnic staff is responsible for any misuse or abuse of remote access privileges granted. Staff shall review the following policies for details of protecting information when accessing the corporate network via remote access methods, and the acceptable use of Nanyang Polytechnic's network: NYP Internet Acceptable Usage Policy NYP Wireless Network Policy Requirements Remote access credentials (comprising login account and password) shall not be provided to anyone, including immediate family members. All hosts that are connected to Nanyang Polytechnic internal networks via remote access technologies must use the most up-to-date anti-virus software. The anti-virus software signatures will be checked to ensure that it is not more than 1 week old before granting access. All established sessions in a remote connection will be terminated after 4-hour session timeout. This session timeout will be reviewed periodically. Enforcement Any staff found to have violated this policy may be subject to disciplinary action, including termination of employment. Definitions Hotspot is a physical location where people may obtain Internet access, typically using Wi-Fi technology, via a wireless local area network (WLAN) using a router connected to an internet service provider. Public hotspots may be created by a business for use by customers, such as coffee shops or hotels. ADSL Asymmetric Digital Subscriber Line (DSL) is a form of high-speed Internet access competing with cable modems. DSL works over standard phone lines and supports data speeds of over 2 Mbps downstream (to the user) and slower speeds upstream (to the Internet).