Individual Counselling Student Care Services & Network Information on Mental Health Individual Counselling Individual Counselling Student Care Services & Network Information on Mental Health Appointment Booking of a Counselling Session Student life can be stressful. Instead of dealing with it alone, talking to a student counsellor may help for a start. Our counsellors are ever ready to have a chat about any problems you may have – whether it’s schoolwork, family or relationship issues. During this period of home-based learning, the counsellors will continue to be available to provide any support you may need via any of these modes: For first-time appointment booking of a Counselling Session - Access the Appointment form via link or QR Code - Email email@example.com General Chat For General Chat related to Counselling issues (non-crises related) - Access Hi-Chat** from your handphone between 1100hrs -1600hrs; Mon - Fri. **This chatline does not handle urgent crises. Crisis Related Matters For Crisis Matters requiring immediate, urgent attention - Call the crisis hotline at 6550 0123 (Monday - Friday: 9.00 am - 5.00 pm) Crisis Hotlines (After office hours): For personal crisis matters after office hours, you can call the: - SOS (Samaritans of Singapore) Hotline: 1-767 (24 hours) - Mental Health Helpline: 6389 2222 (24 hours) - Pregnancy Crisis Service: 6339 9770 (24 hours) - Babes Pregnancy Crisis Support: 8111 3535 (24 hours) - 关怀800热线 (Mandarin only): 1800 3535 800 (Daily: 10am - 10pm, except public holidays) - Family Service Centre: 1800 838 0100 Student Care Services As our student, you will have a Personal Mentor assigned to you. Your Personal Mentor is both a friend and a counsellor, providing you guidance, advice and a listening ear when you need it. Sometimes, it’s easier to relate to a peer, which is why all first-year students get matched with one. Student Mentors are senior students who will help you settle into life at NYP. Mental Health Resources Access the online portal below for tools, tips and resources to equip yourself with relevant knowledge and skills to care for your physical and psychological well-being. Find out more here: www.mindline.sg/youth/home Let’s look at working in project groups Your learning journey at NYP involves working on group projects with other students which can exert influences that are either fulfilling or detrimental to your sense of well-being. Hence, this section aims to supplement your existing repertoire and resources to manage and navigate working in group projects. But first, watch the following for a glimpse of a typical group project setting. Next, consider the following activities: air travel, concerts, game development, mall construction, military operations, moviemaking, musicals, orchestras, wedding banquets, soccer matches, surgeries, theatre plays, etc. There are other countless examples but what do the above scenarios have in common? They all involve PEOPLE working on a PROJECT. What exactly are the ingredients that contribute to the success of these PEOPLE and their PROJECTS that can apply to your project work? We can look at the M.E.A.T that makes up a PROJECT as well as that which makes up the PEOPLE. A) M.E.A.T for Project - Mission, Execution, Adding Value, Tools MISSION - These are the project requirements that usually provide the general direction for your final product or performance. Ask the group these 3 questions: 1. Do we have a clear understanding of the project expectations? 2. Do we have a shared understanding of the final product or performance? 3. Is our progress aligned to the project’s requirements? Revisiting the mission helps re-align and re-focus the group so that less time is wasted with more effort relevantly re-directed. EXECUTION - This refers to PROCESSES that need to happen to complete your project. Work out the processes with the group: 1. Outline the specifics and details of the processes for greater clarity of tasks that need to be done 2. Initiate discussions and decisions early on regarding what needs to be done, by who, by when, at/from where and how so that a PLAN of execution can be clearly laid out 3. Include CONTINGENCY/ BACKUP plans too 4. Work out deadlines and provide some buffer time for troubleshooting and refining 5. Prepare to review and readjust roles and tasks along the way As a saying by Winston Churchill goes, ‘He who fails to plan is planning to fail’. ADDING VALUE – This is where you exercise ownership and responsibility to deliver the tasks in the project and also engage in self-improvement. At a group level, a simple framework that can be used to review for improvements to the project is: 1. What went well/ is going well with our project group so far? 2. What went wrong/ is making things worse with our progress in the project so far? 3. What would work better for all of us in terms of improving on this project? A soldier that trains hard is likely to increase the success of a mission as much as a soccer player making personal efforts to level up his skills is likely to contribute to his team's win. TOOLS - Tools are the logistics (offline and online) to ensure project tasks can be managed and executed more efficiently and effectively - communication, research, documentation, rehearsals, editing, recording, facilities etc. What matters is that your project group comes to an agreement on which tools are best suited towards the purposes of the project. B) M.E.A.T for PEOPLE – Members, Empathy, Aiding Value, Togetherness MEMBERS - Each one of you are assets but you may not know what contributing strengths other members bring to the group. Helpful questions include: 1. What do you like doing and how would you like to best contribute in regard to the project? 2. What do you dislike doing but are good at that can be potentially useful for the project? 3. What are some things about group project experiences that you find really challenging/ upsetting? It pays to spend time at the start of the group project to get to know each other better in relation to experiences, roles, and responsibilities within the group project. Doing this early can inform planning and reduce conflicts later. EMPATHY - This involves 2 inter-related elements: communication and conflict. By virtue of being learners you are placed in positions where you are better able to understand the challenges faced by fellow learners. Members who experience psychological safety in a group tend to contribute more. Questions useful for the project group to explore communication and conflict include: 1. How will our project group choose to handle differences/ diversity of opinions in this project? 2. What can our group do to ensure honest conversations about the project can take place? 3. How will our group ensure that difficult but honest conversations by members are welcomed? 4. What reassurances can we give to each other regarding honest and/or difficult conversations? ‘In our sameness we connect, in our differences we grow’ – Virginia Satir Disagreement is not dislike, and diversity of views can serve to expand our worldview and perspectives. Mutual trust and respectfulness will serve your project group well in getting through choppy tides. AIDING VALUE - This has to do with looking out for the growth and success of your group members – by looking beyond your own needs to support the growth of other members, we can better appreciate that the value of the end product or performance is contingent on the contributions of all members. 1. Ask yourself, how else can you share/ contribute to the growth of knowledge, skills and growth of your peers in the same project group? TOGETHERNESS – Every progress, effort or milestone made in the group project is a shared experience. Make effort to celebrate as well as acknowledge thanks and express gratitude frequently to your project members no matter how big or small their efforts are. Take time to bond outside of the work as closer friendships do enhance morale and motivation to contribute more to the projects, including encouragement of creativity and comfort in expressions. The M.E.A.T of Teams There you have it! Using a food metaphor, having these double M.E.A.T portions (reflected in the table below) in your project group will pave the way for them towards being a high performance T.E.A.M. (an anagram for MEAT that also stands for Together, Everyone Achieves More). PROJECT PEOPLE Mission Members Execution Empathy Adding Value Aiding Value Tools Togetherness The video below brings together the key ideas covered above “Are We a Team?” checklist (Levin & Kent, 2001) Check off the statements that accurately represent your group. Be prepared to discuss your choices afterwards with your group. Also consider ways to improve your group’s functioning, especially as it relates to the statements you did not check off. · We all show equal commitment to our objectives. · We all take part in deciding how work should be allocated. · We are committed to helping one another learn. · We acknowledge good contributions from team members. · We handle disagreements and conflicts constructively within the team. · We are able to give constructive criticism to one another and to accept it ourselves. · We all turn up to meetings and stay to the end. · We make sure everyone knows what’s going on. · When one of us is under pressure, others will offer help. · We trust each other. · We remain united even when we disagree. · We support each other to outsiders. · We feel comfortable and relaxed with one another. Levin, P., and Kent, I. (2001). Draft manual on teamwork tutoring: 28 questions and answers for academics on teamwork in universities.