Building Resilience for Workplace Success
About this course
Course objectives
Learners will:
• Understand the importance of building resilience and key traits of resilient people in work and business
• Develop positive emotions and thinking patterns to proficiently manage stressful and difficult situations at the workplace and business start-up
• Strengthen their abilities to build positive work collaborations with stakeholders with a service excellence mindset, as well as maintain resilience while managing change and navigating future challenges in work and entrepreneurial endeavours
Course description
This course is designed to help learners develop greater resilience to better manage change and challenges at their workplace and business start-up. They will learn to regulate their emotions effectively through positive thinking and gain a higher level of self-esteem, as well as enhance their thinking patterns, behaviour and management communication to achieve desired outcomes and service excellence at work. Learners will also pick up key strategies to build positive collaborations with stakeholders, while exploring essential practices to maintain their resilience for continuous success in work and entrepreneurship.