PWM-Food Services: Project a Positive and Professional Image
About this course
Course objectives
TGS-2025052861 (Progressive Wage Model module for Food Services sector)
This course aims to help learners cultivate a positive, customer-focused mindset that leaves a lasting impact on customers with every interaction. Learners will learn to project professionalism while aligning with their company’s values, ensuring they represent the organization with pride and excellence.
Course description
Upon completion of this course, learners will develop the abilities to:
Identifying diverse customer needs as well as expectations.Effective methods to exceed customer expectations.Embodying service excellence.Develop the qualities and characteristice of a service professional.Mastering and principles of effective communication.
Target audiences
Cooks, Assistant Chefs, Service StaffFood Services workersIndividuals who wish to join the Food Services sector(This course is for the low wage workers in the PWM-Food Services Sector)