1. Your job title, Nurse Informaticist, is not commonly known. Can you share with us about what you do?

A nurse informaticist is still a nurse at heart, just one who uses technology to improve patient care. We work closely with nurses and IT teams to design digital tools that make work easier and safer. My job is to translate real nursing needs into system features and support nurses in using them confidently. I am also part of the team as an Epic Analyst – we configure the new Epic Electronic Health Record system that will be used across Singapore’s public healthcare organisations.

2. How did you move from being a nursing student to Orthopaedics and then to informatics?

I started in the Orthopaedic wards after graduation, like many new nurses. While completing my Advanced Diploma at NYP, I was exposed to different electronic systems and got curious about how these systems are an integral part of our healthcare system. Hence, I applied for a rotation into Nursing Informatics after COVID-19. It was challenging at first, but with supportive leaders and mentors, I grew into the role and realised how much I enjoyed this blend of nursing and technology.

3. Was there a moment that made you realise the power of technology in care?

Absolutely. When I first worked in the wards, written handover reports were recorded on paper – this meant we had to wait occasionally to write in a patient’s file and doctors had to personally go down to the wards to see an Electrocardiogram (ECG) printout. Now, everyone can document at the same time, and ECGs can be viewed anywhere. Seeing how these changes improve our work efficiency and care for patients made me want to be part of building even better systems.

4. How did NYP prepare you for this career?

Mdm Asma pushed us to think critically and justify our decisions. Those times felt tough but her influence shaped the way I tackle issues today. In informatics, I apply that same critical thinking when analysing workflows or recommending solutions. Her influence inspires me to mentor my juniors the same way.

5. What skills or mindsets do nurses need in this digital era?

Nurses need to stay adaptable and curious. Technology will keep evolving, so it’s important to think critically, filter information, and understand what truly matters for patient care. An open mindset and willingness to learn will help nurses thrive no matter how the profession changes.

6. Any advice for students interested in non-traditional paths like informatics?

Build a strong clinical foundation, it will support you wherever you go. Be brave about exploring new roles and trust that your nursing knowledge is valuable in many areas. Most importantly, stay connected to why you chose nursing. That purpose will guide you as you grow and try new things.